A CRM Designed for organisations working with Children & Young People

GoodCRM was originally built for a youth charity, making it uniquely suited to the needs of non-profits working with children and young people. Whether you run education programmes, workshops, mentoring schemes, sports initiatives, or community projects, our CRM helps you manage participants, track engagement, and record support interactions.

  • Kori Youth Charity
  • London Youth Choirs
  • Reform Radio
  • National Youth Theatre
  • Future Creators
  • Mortal Fools
  • Grimm and Co

Grimm & Co x GoodCRM

Grimm & Co is a children’s literacy charity based in Yorkshire, which aims to build confidence and ignite a passion for writing in young people. The charity’s work sees them engage with a huge variety of stakeholders; their database contains a huge number of young people, parents, guardians and school contacts, as well as their army of volunteers, artists and supporters too.

Case Study

In order to take control and centralise their data, Grimm & Co decided to implement GoodCRM.

As an organisation-wide, holistic CRM, the system was able to support with many areas of day-to-day operations; from securely storing and connecting young people’s data with their guardians, to sharing surveys and event feedback forms with their participants.

GoodCRM’s Mailouts tool made communication a breeze, with the ability to send quick reminders to carers and teachers ahead of a workshop. 

  • "After struggling to find the right CRM for us, and having so many large faceless organisations offering solutions, working with Tom, Steph and the rest of the team at GoodCRM has been really refreshing. We've been able to build a great working relationship, and have found the personalised development and support incredibly rewarding."

    Reform Radio

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    Quote Source

Key features for Support organisations orgs

GoodCRM is built for youth charities, education programmes, and community organisations to easily track participants, support services, and engagement. With Custom Fields, Customisable Forms, Data Import, and Bespoke Workflows, you can customise data collection, streamline processes, and generate insightful reports, ensuring your organisation stays organised and impactful.

Stylised image showing custom fields within Good CRM. Image shows an Add Field button with the options Short Text, Long Text, Checkbox, Dropdown List and Radio List

Custom Fields

Customise every part of your CRM to capture the data that’s important to you.

Stylised view of the Good CRM form builder. Image shows a list of fields that be re-ordered, with Text, Personalised, Multi-select and Dropdown all currently included

Customisable Forms

Every data-entry form is customisable with elements, fields, rules and validation.

Image shows the Good CRM logo surrounded by a CSV file and an Excel file

Data Import

Import data from spreadsheets with sophisticated controls to create tags and connections.

Image shows the Good CRM logo in the centre with workflow lines connecting in the centre

Bespoke Workflows

Let us embed key processes into your CRM to automate work and data-capture.

FAQs for Organisations working with Children and Young People

  • A CRM (Customer Relationship Management) system helps youth charities, children’s charities, and community organisations efficiently manage participants, support services, funding applications, and donor relationships—all in one place. Instead of relying on spreadsheets or disconnected systems, a CRM allows you to track engagement, monitor impact, and manage programme data securely and effectively.

    For organisations running mentoring schemes, education programmes, workshops, sports initiatives, or youth support services, a CRM helps log interactions, streamline data collection, and generate reports for funders and stakeholders. Whether you're tracking fundraising efforts, grant applications, or safeguarding information, a CRM ensures your organisation stays organised and impactful.

  • GoodCRM was originally built for a youth charity, making it uniquely suited to the needs of organisations working with young people. Designed for non-profits, education programmes, and community groups, our CRM is flexible, user-friendly, and tailored to help you track engagement, monitor support services, and manage donor relationships.

    Unlike corporate CRMs, GoodCRM understands the needs of youth-focused organisations, providing:

    • Custom Fields & Forms to collect the right data for mentoring, education, and support programmes.

    • Bespoke Workflows to streamline programme applications, workshop registrations, and reporting.

    • Data Import Tools to securely migrate existing participant records, donor information, and funding reports.

    • Fundraising & Donor Management to track grants, sponsorships, and funding applications.

    Whether you support children, young people, or families, GoodCRM makes it easy to manage relationships, funding, and engagement, helping your organisation grow its impact.

  • Yes! GoodCRM provides essential tools to help youth charities, children’s charities, and education-focused non-profits stay organised and efficient:

    • Fundraising & Donor Management: Track donations, grants, and sponsorships, ensuring sustainable funding for your projects.

    • Programme & Participant Tracking: Manage education and mentoring schemes, sports initiatives, and youth outreach projects, keeping participant records up to date.

    • Support Service Monitoring: Log support interactions, safeguarding information, and engagement data to track the impact of your services.

    • Customisable Reporting: Generate funding reports, impact assessments, and stakeholder updates to demonstrate your organisation’s effectiveness.

    With GoodCRM, youth organisations can better engage with supporters, secure funding, and track programme success—all in one system.