Effortless contact relationship management

With all your data connected, you’ll understand complex relationships at a glance. People and organisations are at the beating heart of your CRM.

✔ Unlimited Contact Types

✔ Relationship Timelines

✔ Everything Connected

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Donations total panel showing £2.2K donations

Explore Features

Contacts | Fundraising | Memberships | Monitoring & Evaluation

Easy access to all your contacts

Store donors, participants, volunteers, partners, funders and more in your CRM.

Group contacts using tags, and store useful information in any number of custom fields - including file and image uploads.

Connect your contacts to anything, including activity, monitoring and other people and organisations.

Extended profile view in GoodCRM

Rich contact timelines tell the story of your relationship

Every contact has a relationship timeline. We record important moments automatically, like when someone receives your Mailchimp campaign, or makes a donation.

You can add notes to a timeline too, great for case management and keeping track of conversations.

The timeline can be searched and filtered, so the information you need is always at your fingertips.

Timeline item showing a Mailchimp Campaign on a person's profile in GoodCRM.

Share insights with funders and trustees in a snap

Connected data powers your segmentation and reporting so you can leave the days of wrangling spreadsheets behind you.

Powerful segmentation for targeted marketing

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Detailed demographics in an instant

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Custom Fields

Customise every part of your CRM to capture the data that’s important to you.

Stylised image showing custom fields within Good CRM. Image shows an Add Field button with the options Short Text, Long Text, Checkbox, Dropdown List and Radio List

Customisable Forms

Every data-entry form is customisable with elements, fields, rules and validation.

Stylised view of the Good CRM form builder. Image shows a list of fields that be re-ordered, with Text, Personalised, Multi-select and Dropdown all currently included

Emails, Captured

CC your CRM to capture important conversations from inboxes, into organisational memory.

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Mailouts

Send bulk personalised emails to members, participants and segments in moments.

Stylised image of contacts within Good CRM with some members selected to join the email mailout

Data Import

Import data from spreadsheets with sophisticated controls to create tags and connections.

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Bespoke Workflows

Let us embed key processes into your CRM to automate work and data-capture.

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Explore Features

Contacts | Fundraising | Memberships | Monitoring & Evaluation