The CRM for Sector Support and Public Sector organisations

GoodCRM is built for support organisations, advocacy groups, sector membership bodies, and local authorities to efficiently manage casework, service delivery, industry campaigns, and stakeholder engagement. Whether you provide direct support, policy advocacy, or sector-wide initiatives, our CRM helps track interactions, manage memberships, and streamline data collection. With customisable workflows and reporting tools, GoodCRM ensures your organisation can monitor impact, improve service delivery, and strengthen advocacy efforts across communities and industries.

  • Musical Theatre Network
  • Group for Education in Museums
  • Rural Media
  • Somerset Film
  • Music Venue Trust
  • Consultants for Good
  • West Yorkshire Combined Authority

Sector 3 x GoodCRM

Sector3 is the go-to support service for voluntary, community, and faith-based groups in Stockport. Their work is all about helping charities, social enterprises, and other third-sector organisations do what they do best—support their communities.

Case Study

Sector3 is the go-to support service for voluntary, community, and faith-based groups in Stockport. Their work is all about helping charities, social enterprises, and other third-sector organisations do what they do best—support their communities.

Back in 2022, Sector3 started using GoodCRM to keep track of their work. It gave them a great foundation, allowing them to record their support sessions, track hours, and log goals and achievements.

Sector 3 Logo
Sector 3 team

  • "GoodCRM has helped with our processes in storing data in one central location per project, saving us time in the long run."

    Rural Media

Key features for Sector Support organisations

GoodCRM helps sector support organisations, public sector bodies, and advocacy groups manage casework, memberships, and service delivery with ease. With Custom Fields, Customisable Forms, Data Import, and Bespoke Workflows, you can track interactions, collect key data, and streamline processes, ensuring efficient reporting and stakeholder management.

Stylised image showing custom fields within Good CRM. Image shows an Add Field button with the options Short Text, Long Text, Checkbox, Dropdown List and Radio List

Custom Fields

Customise every part of your CRM to capture the data that’s important to you.

Stylised view of the Good CRM form builder. Image shows a list of fields that be re-ordered, with Text, Personalised, Multi-select and Dropdown all currently included

Customisable Forms

Every data-entry form is customisable with elements, fields, rules and validation.

Image shows the Good CRM logo surrounded by a CSV file and an Excel file

Data Import

Import data from spreadsheets with sophisticated controls to create tags and connections.

Image shows the Good CRM logo in the centre with workflow lines connecting in the centre

Bespoke Workflows

Let us embed key processes into your CRM to automate work and data-capture.

FAQs for Sector Support organisations

  • A CRM (Customer Relationship Management) system helps sector support organisations, public sector bodies, and advocacy groups efficiently manage casework, service users, memberships, stakeholder engagement, and reporting—all in one place. Instead of relying on spreadsheets or disconnected systems, a CRM provides a centralised platform to track service delivery, manage referrals, monitor policy impact, and ensure compliance.

    For organisations handling government-funded programmes, industry advocacy, or professional memberships, a CRM simplifies data collection, stakeholder communication, and reporting for funders and regulatory bodies. Whether you’re tracking members, sector-wide initiatives, or grant-funded projects, a CRM helps you work more effectively while demonstrating impact.

  • GoodCRM is built specifically for sector support organisations, public sector bodies, and membership organisations, offering a flexible, easy-to-use system that adapts to your needs. Unlike corporate CRMs, GoodCRM is designed for service delivery, advocacy, and industry-wide collaboration, making it the perfect choice for:

    • Case & Service Management – Track service users, referrals, and interactions efficiently.

    • Membership & Stakeholder Engagement – Manage memberships, renewals, and sector-wide initiatives with ease.

    • Reporting & Compliance – Generate reports for funders, government bodies, and impact assessments.

    • Grant & Funding Management – Track funding applications, donor contributions, and financial compliance.

    Whether you’re working in policy advocacy, public service delivery, or professional membership management, GoodCRM provides the tools you need to streamline operations and maximise impact.

  • Yes! GoodCRM is designed to meet the needs of public sector organisations, industry support bodies, and advocacy groups by providing key features to help manage your work effectively:

    • Case & Service Management – Track service users, referrals, and interactions, ensuring accurate records of support provided.

    • Membership & Stakeholder Engagement – Maintain a comprehensive database of members, industry partners, and key stakeholders, tracking engagement and renewals.

    • Reporting & Compliance – Generate funding reports, policy impact assessments, and sector-wide data insights to meet regulatory requirements.

    • Grant & Funding Management – Track government-funded projects, grant applications, and donor contributions for better financial oversight.

    With GoodCRM, sector support organisations and public sector bodies can streamline operations, engage stakeholders, and improve reporting—all in one system.