GoodCRM - Championing Human Intelligence in an Artificial Intelligence Era

In a world increasingly dominated by artificial intelligence, we want to make GoodCRM’s small but dedicated team front and centre. Here at GoodCRM, we believe in the importance of human relationships, not just algorithms. We're not just another faceless tech company; we're a team of experts ready to guide you through the intricacies of GoodCRM with a personal touch.

In an era where automated responses and chatbots are the norm, GoodCRM takes pride in also offering a genuine human interaction – the human touch in tech, if you will. ☺️ When you contact us, you won't be greeted by lines of code, but by a real person ready to assist. Behind every GoodCRM challenge, there's an understanding human happy to connect with you.

“Our work so far with GoodCRM has been everything we'd hoped for. After struggling to find the right CRM for us, and having so many large faceless organisations offering solutions, working with Tom, Steph and the rest of the team at GoodCRM has been really refreshing. We've been able to build a great working relationship, and have found the personalised development and support incredibly rewarding.” - Lewys Stocks, Reform Radio CIC

Not only does your subscription to GoodCRM include loads of whizzy features that help you manage your data, we also offer a structured programme of support:

Diagnostic sessions

When you sign up to use GoodCRM, your organisation will benefit from a free Diagnostic Session with one of our experts. These sessions are a great way for our team to get to know you – from there we can help get the platform set up in the best possible way to meet your organisations’ needs.

Unlimited In-Person Training - Because People Learn Best from People

At GoodCRM, we believe in the power of face-to-face relationship building with our clients. That's why we offer unlimited in-person training sessions to ensure you and your team get the most out of our CRM solutions. No pre-recorded tutorials or generic videos – just personalised, human-led training that caters to your unique needs, whenever you need it.

1:1 Client Surgeries

GoodCRM's 1:1 client surgeries are more than just meetings – they're sessions designed to address your specific challenges using human interaction and years of experience, as Michelle from Stans Café Theatre Company confirms:

“I prefer a face to face conversation and it's handy to talk and look at GoodCRM together to work out any issues or training needed."

Masterclasses with a Personal Touch

Our informative masterclasses aren't just about showcasing our latest features. They're opportunities to connect with the GoodCRM community, ask questions, and learn from real experts. We bring the human element to the digital realm, fostering an interactive environment where you can engage with our team and fellow GoodCRM clients.

Need more from us?

We understand that additional support may sometimes be what’s called for.

Success Sessions are available to book, if additional support is needed over and above our complementary support offerings. These paid for sessions might include bespoke training, project consultancy or in-depth advice.

For customers requiring more of a digital transformation, GoodCRM Accelerator – our consultancy & implementation support, might be needed. We can design your CRM, implement it, embed CRM into your organisation and even take care of your CRM admin on an ongoing basis. Pick and mix the support options you need, or go all inclusive. Either way, one of our team of experts are by your side every step of the way, ensuring a smooth transition and continuous success.

At GoodCRM, we're not just about tech; we're about building lasting relationships. In a landscape dominated by automation, we stand out by putting people first. Our Membership function even gives our client Francesca, from The Pankhurst Centre, “a little boost during the day” as it updates and integrates with her Friends recruitment campaign.

From our unlimited in-person training to informative webinars and monthly client surgeries, we're here for you, to support you on your CRM journey. Where human intelligence trumps artificial intelligence and powers our people.